Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
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What isn't working?
Please let us know what issue you are experiencing with Cox:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Cox?
2.02 out of 5 42,524 ratings
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Problems in the last 24 hours in Benton County, Arkansas
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Benton County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Cox
Cox is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Cox users through our website.
Internet (69%)
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Wi-fi (10%)
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Total Blackout (9%)
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TV (6%)
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E-mail (4%)
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Phone (1%)
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Live Outage Map Near Benton County, Arkansas
The most recent Cox outage reports came from the following cities:Springdale, Rogers, Bentonville, Centerton and Bella Vista.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Springdale | Wi-fi | |
| Rogers | Wi-fi | |
| Bentonville | Internet | |
| Centerton | Internet | |
| Centerton | TV | |
| Bentonville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Cox Issues Reports Near Benton County, Arkansas
Latest outage, problems and issue reports in Benton County and nearby locations:
- William H. Snead III (@SneadFeed) reported fromCave Springs, Arkansas
@CoxComm @CoxHelp My internet has been down (along with everyone else’s) since about 2:30 or 3 AM. How on EARTH are your call centers not open at 7:30? Ridiculous! This issue needs to be resolved.
- The Real Dammit Eubanks (@DammitEubanks) reported fromSpringdale, Arkansas
Hey @CoxComm @CoxHelp so my place of employment has Cox business internet and the internet has been down for over 24 hours. I’ve lost out on multiple sales bc of this. I’m still waiting on the technician
- female Immigrant Deplorable (@msmltzr) reported fromRogers, Arkansas
@CoxHelp That would be nice but because I have been a Cox Customer for 16 years I am not eligible for your new Packages, even though I am not in a contract ..... loyalty to a brand means nothing!
- Al (@Alex5Arntfield) reported fromBella Vista, Arkansas
Sure do love my @CoxComm internet where I pay for 150 MBPS and I get 8 regardless of device location in my house. 1/10 would recommend to no one. 1 for being the only provider. Apparently you can do whatever when you have a monopoly on service. My bad.
- Red (@rednelson) reported fromSpringdale, Arkansas
I need a way to not go over my 🤬 data cap every month and not pay a arm and a leg. The speed is slow anyway @CoxComm @CoxHelp
- Frank Jameson (@NWASoccerDad) reported fromRogers, Arkansas
@CoxHelp Sure hard to do business with an internet that goes out intermittently. Maybe use your stimmy to fix your equipment!Multiple businesses having issues in Rogers, AR
- Chris Nelson (@rzbck) reported fromBella Vista, Arkansas
@CoxHelp after 5 hrs on the phone talked to India & Columbia & still won’t turn on our service xfer from old house to new location have conf # emails & here we sit no internet or TV 19 year customer $300+ month I’m done.
- Randy Hurban (@rhurban) reported fromSpringdale, Arkansas
@CoxHelp our place of business has no internet again. 2nd time in less than 1 month. Moxy ox @ 195 S Maestri, Springdale, AR. Help!
- Red (@rednelson) reported fromSpringdale, Arkansas
@CoxHelp @CoxComm I have internet only and no cable so we stream everything, we are in a damn pandemic and we are stuck in a house and my kid is in school virtual using Wi-Fi
- Michael David Smith (@MDSmit) reported fromRogers, Arkansas
@NBA @NBAonTNT @CoxComm Was watching @HoustonRockets @okcthunder game in Rogers, AR and it got shut off for blackout rules 2 minutes in. But it isn’t on any local station here. So I’m watching simpsons reruns instead.
- Dana Hope (@DanaAlexaHope) reported fromBentonville, Arkansas
Seriously @CoxComm FOUR of your reps say it's my equipment yet several of my neighbors have no service either!!
- Chris Turner (@ChrisLTurner) reported fromRogers, Arkansas
.@CoxComm ACC Network when
- J aka Dirk (@no1DMIARVKS_fan) reported fromSpringdale, Arkansas
Hate to say this but having 1,000Mbps is really really fast 💨😄and @CoxComm is using a customer this wk #foundsomethingbetter #havetotakewhatsbest #thisisabusinessdecision #striveforgreatness lol
- N. Shane Cox (@shaniaq) reported fromRogers, Arkansas
@CoxHelp People need to see what a low priority customer service is, to Cox. Sending it in a DM would defeat that purpose.
- abbey Ⓥ (@abbey_duplechin) reported fromBentonville, Arkansas
@CoxComm has the worst customer service representatives I’ve ever talked to. She was so rude to me and literally helped with nothing
- Jay Thornton ⚜️ (@jaythornton000) reported fromSpringdale, Arkansas
@T_Hill4 @CoxComm @cox is the worst here too.
- Red (@rednelson) reported fromBentonville, Arkansas
The hell with @CoxHelp & their monthly internet overage charges We are in a damn pandemic people forced to stay inside & got a kid in virtual learning and im already through half of my cap limit... I need out of my contract so I can move to Ozark Go and not pay overage @CoxComm
- Alexander Amory (@alex_amory) reported fromBentonville, Arkansas
@CoxComm Bate and Switch on the Secuirty Equipment. “All the equipment is yours” means ALL. Guess the salesman needed to hit a quota, I’ll never do business with @CoxComm ever again.
- Ashley N. Jones (@ANJones1130) reported fromRogers, Arkansas
I swear, @CoxHelp and Razorback football are gonna send me into an early grave. This is the 4th blackout I’ve had with Cox Cable in the last 2 weeks. And then they want me to pay $10 as insurance to have a tech come out so I won’t be charged $75.
- Justin Wilson (@JmacWilson) reported fromRogers, Arkansas
All I want for Christmas is for @CoxComm to stop dropping service weekly.
Cox Issues Reports
Latest outage, problems and issue reports in social media:
- Shane (@Demented6amer) reported
@CoxComm is one of the worst services I've ever been a part of. I have to contact them every month because they try to charge me nearly $300 dollars for my services, but my cable is their most basic cable package with no add ons.
- The Angry Customer (@DaAngryCustomer) reported
@CoxComm raising my internet bill $15/mo in the middle of a pandemic that forces me to work from home is some evil ****. I hope everyone in your C suite gets rona, and that it makes everything they eat taste like dogsh*t forever. **** you.
- Margaret (@margarett406) reported
I know my box is crapping out but I haven’t had a chance to exchange it for a new one. @CoxHelp can you send a reset signal? I just unplugged/hard reset and no luck.
- Dustin Fisher (@dgfisher2007) reported
@CoxComm it is freaking criminal that I pay for 300 Mbps download speed, but can only get 50 Mbps when actually trying to download. 6 times lower the advertised speed. WTF is wrong with this company. If I had an option to switch, I would.
- priveteer (@BehindThePrivet) reported
@CoxHelp just DMd outage info with service address
- s'all good man #BLM (@MobileSuitGmo) reported
@CoxComm **** you and all your sh*tty employees
- GeauxGeaux504 (@Allballsmatter1) reported
@CoxHelp The app is not available and Cox Cabke said it is because HBO has not made it available for TV’s (contract issues).
- Yesibaby27 (@Yesibaby27) reported
@CoxHelp I’m RI - is your service down?
- Shazits on Twitch (@Shazits) reported
Well stream went down for the second night in a row thanks to @CoxComm’s unreliable internet that they make a killing off of because no one else offers service in your area. It’s insane I pay as much as I do to never be able to stream longer than an hour.
- Max Magana (@KillaMAXforDayz) reported
Last day of November.Haven't received an update yet. Currently taking 20 minutes to download a 5 minute video 😫🙃🙃Last person said the issue would he fixed by middle of November. Currently 71 dayz!#Day71 @CoxComm @CoxHelp
